Introducing AI: a roadmap with owners, resources and decisions

Introducing AI: a roadmap with owners, resources and decisions

A successful demonstration does not guarantee lasting use. Pilots can stall without an owner, ongoing resources or a decision about the old process. This guide sets out five connected workstreams and three planning horizons.

A successful demonstration does not guarantee lasting use. Pilots can stall without an owner, ongoing resources or a decision about the old process. This guide sets out five connected workstreams and three planning horizons.

A successful demonstration does not guarantee lasting use. Pilots can stall without an owner, ongoing resources or a decision about the old process. This guide sets out five connected workstreams and three planning horizons.

Pencil drawing: a group of people standing and two people apart, on either side of an orange vertical line.
Pencil drawing: a group of people standing and two people apart, on either side of an orange vertical line.
Pencil drawing: a group of people standing and two people apart, on either side of an orange vertical line.
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What an AI roadmap contains

An AI roadmap sequences use cases, resources, owners and decision points. It may look twelve to twenty-four months ahead while specifying near-term commitments more closely.

A use-case list identifies possibilities. A strategy explains the intended direction and limits. The roadmap connects them to delivery: what happens first, what waits, what stops and who is responsible.

Why pilots do not always become routine practice

A technically successful pilot still needs integration into daily work, ongoing funding, an accountable owner and agreement about what it replaces. Without those decisions, the demonstration can remain separate from normal operations.

Deloitte’s 2026 global findings illustrate the gap between pilots and production. A roadmap provides the practical mechanism for crossing it. Consider less visible administrative and support tasks alongside applications that are easy to demonstrate.

Five workstreams to develop together

The use-case portfolio. Maintain a ranked queue with estimated value, effort and ownership. Decide what enters production, what waits and what leaves the portfolio.

Skills and adoption. Train people for their changed tasks. Include checking results, handling exceptions and understanding when human judgement is required.

Data and governance. Define what data can be used, who reviews sensitive cases and how the inventory of uses is maintained. Use the inventory to assess applicable duties, including the EU AI Act where relevant.

Budget by horizon. Include implementation, training, support and ongoing operation. A budget should have an owner and a decision date.

Infrastructure and integration. Plan connections to existing systems, access to data and maintenance. A useful application needs a workable place in the process.

Three planning horizons

Zero to three months: establish the basis and test value. Choose a bounded area, a useful first case and proportionate governance. Measure the result against a baseline.

Three to twelve months: extend and build capability. Add a small number of cases, develop skills by role and make explicit decisions to retire old practices or stop unsuitable pilots.

Beyond twelve months: sustain and scale. Confirm recurring resources, established ownership and revised processes. These horizons are planning guides, not a promise that every case should wait a year to enter production.

Organisation and assessments

Make organisational decisions with a clear assessment

Our assessments identify practical changes to help your teams and processes work together.

Build the roadmap from actual work

Workshops generate possibilities, but test them against the tasks and constraints described by teams. Map the work, consider whether to automate, assist, reorganise or protect each activity, and take the resulting choices to leaders who can commit resources.

Unofficial AI use can provide useful evidence. Ask what employees already use, where it helps and which safeguards are missing. Assess these practices before deciding whether to adopt, change or stop them.

Keep the roadmap active

Use monthly reviews with clear choices: continue, change, expand or stop. Assign a named owner and resources to each active case. Put unowned cases back into the portfolio until someone can take responsibility.

Stopping a pilot should preserve what was learned and release resources deliberately. Review the roadmap when evidence, technology or business priorities change.

A practical test

A manager should be able to explain what changes for their team next quarter, who owns it and what work will stop or change to make room. If the roadmap offers only ambitions and technology names, the delivery decisions are still missing.

Further reading

Frequently asked questions

How does an AI roadmap differ from an AI strategy?

How does an AI roadmap differ from an AI strategy?

The strategy sets direction, purpose and limits. The roadmap specifies cases, sequence, budgets, owners and decision points. Together they connect ambition to delivery.

Where should we start introducing AI?

Where should we start introducing AI?

Start with tasks and a clear decision question. Understand where work is difficult or repetitive, then choose a first case for its practical value. Check the data, risks and integration before committing to a tool.

How long does it take to build an AI roadmap?

How long does it take to build an AI roadmap?

Spentia develops the roadmap over four weeks, followed by six months of follow-up. The scope, participation and decisions required are agreed at the start. The roadmap then evolves as implementation produces evidence.

Should a pilot come before or after the roadmap?

Should a pilot come before or after the roadmap?

Begin with a short scoping exercise and a case grounded in actual work. Develop the roadmap alongside the pilot so that a successful test has an owner and a path forward, and an unsuccessful one has clear stopping criteria.

Sources

  • Deloitte, The State of AI in the Enterprise: The Untapped Edge, 2026. Report overview.

What sets us apart.

Five commitments, from listening to an action plan.

1. Every team invited over three days.

Aria invites everyone within scope to an individual, anonymous interview. Interviews take place over three days. Participation has exceeded 85% on every engagement.

1. Every team invited over three days.

Aria invites everyone within scope to an individual, anonymous interview. Interviews take place over three days. Participation has exceeded 85% on every engagement.

2. Analysis led by senior consultants.

2. Analysis led by senior consultants.

Our consultants use B-ADSc to link bottlenecks to the decisions, responsibilities and information that cause them. You know where to act and why.

3. Control over your technology and data.

3. Control over your technology and data.

Data hosted in France. Strict compliance with the EU AI Act and GDPR.

4. An action plan in four weeks.

4. An action plan in four weeks.

The engagement takes four weeks, from scoping to final presentation. You receive costed actions, ranked with you and set out in a clear schedule.

5. Conclusions linked to the facts.

5. Conclusions linked to the facts.

Each conclusion links to the accounts that support it. We compare responses across functions and state the assumptions behind our calculations.

What sets us apart.

Five commitments, from listening to an action plan.

1. Every team invited over three days.

Aria invites everyone within scope to an individual, anonymous interview. Interviews take place over three days. Participation has exceeded 85% on every engagement.

1. Every team invited over three days.

Aria invites everyone within scope to an individual, anonymous interview. Interviews take place over three days. Participation has exceeded 85% on every engagement.

2. Analysis led by senior consultants.

2. Analysis led by senior consultants.

Our consultants use B-ADSc to link bottlenecks to the decisions, responsibilities and information that cause them. You know where to act and why.

3. Control over your technology and data.

3. Control over your technology and data.

Data hosted in France. Strict compliance with the EU AI Act and GDPR.

4. An action plan in four weeks.

4. An action plan in four weeks.

The engagement takes four weeks, from scoping to final presentation. You receive costed actions, ranked with you and set out in a clear schedule.

5. Conclusions linked to the facts.

5. Conclusions linked to the facts.

Each conclusion links to the accounts that support it. We compare responses across functions and state the assumptions behind our calculations.

What sets us apart.

Five commitments, from listening to an action plan.

1. Every team invited over three days.

Aria invites everyone within scope to an individual, anonymous interview. Interviews take place over three days. Participation has exceeded 85% on every engagement.

1. Every team invited over three days.

Aria invites everyone within scope to an individual, anonymous interview. Interviews take place over three days. Participation has exceeded 85% on every engagement.

2. Analysis led by senior consultants.

2. Analysis led by senior consultants.

Our consultants use B-ADSc to link bottlenecks to the decisions, responsibilities and information that cause them. You know where to act and why.

3. Control over your technology and data.

3. Control over your technology and data.

Data hosted in France. Strict compliance with the EU AI Act and GDPR.

4. An action plan in four weeks.

4. An action plan in four weeks.

The engagement takes four weeks, from scoping to final presentation. You receive costed actions, ranked with you and set out in a clear schedule.

5. Conclusions linked to the facts.

5. Conclusions linked to the facts.

Each conclusion links to the accounts that support it. We compare responses across functions and state the assumptions behind our calculations.

ARTICLE

What the teams already knew.

From engagement survey to decisions that change work. An engagement survey flags a difficulty. It does not say what to change. At a pharmaceutical company, around a hundred patient advisors made this journey in five months: confidential interviews, a questionnaire built on what they had said, workshops with their managers, then two decisions explained and put to the test. The case, published by Harvard Business Review, shows what separates a score from a decision, and the role an HR department can play in it.

Pencil drawing: nine people stand talking beneath a vertical orange line marked with dots, from which fine lines branch out.
Pencil portrait of a man with a shaved head, looking upwards, crossed by orange lines and dots.

ARTICLE

What the teams already knew.

From engagement survey to decisions that change work. An engagement survey flags a difficulty. It does not say what to change. At a pharmaceutical company, around a hundred patient advisors made this journey in five months: confidential interviews, a questionnaire built on what they had said, workshops with their managers, then two decisions explained and put to the test. The case, published by Harvard Business Review, shows what separates a score from a decision, and the role an HR department can play in it.

Pencil drawing: nine people stand talking beneath a vertical orange line marked with dots, from which fine lines branch out.
Pencil portrait of a man with a shaved head, looking upwards, crossed by orange lines and dots.

ARTICLE

What the teams already knew.

From engagement survey to decisions that change work. An engagement survey flags a difficulty. It does not say what to change. At a pharmaceutical company, around a hundred patient advisors made this journey in five months: confidential interviews, a questionnaire built on what they had said, workshops with their managers, then two decisions explained and put to the test. The case, published by Harvard Business Review, shows what separates a score from a decision, and the role an HR department can play in it.

Pencil drawing: nine people stand talking beneath a vertical orange line marked with dots, from which fine lines branch out.

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